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Part 1: B2B Customer Support Transformation Imperatives

TeamSupport

ServiceXRG and TeamSupport have joined forces to create a comprehensive study of the Support industry that is now available for download. Part 1: The Transition of Support from a Reactive Transactional Model to a More Proactive and Preventive Approach. For revenue to continue to flow, customers must continue to use products.

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Part 3: B2B Customer Support Transformation Imperatives

TeamSupport

This blog series aims to break down the main principles of the new comprehensive study of the Support industry that is now available for download. Provide in-product access to support resources including self-help materials and assisted expertise.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Allison Pickens. Annette Franz. Catherine Blackmore.

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Women of Influence: The Top 25 Innovative CX Leaders

Netomi

As Pixalate’s Senior Vice President, Global Customer Success, Amanda oversees the company’s growing global customer success team, including the East and West Coasts of the U.S., A leader in the programmatic industry, Amanda joined the Pixalate team in September of 2021. ?? EMEA, and APAC. . Connect with Amanda.