How Retirees Returning to the Workforce Benefits Your Contact Center
Playvox
MARCH 21, 2022
If the labor shortage has left your contact center scrambling for staff, you might have overlooked a potential goldmine of knowledgeable, eager future team members: retirees. According to research by Goldman Sachs , five million people have left the workforce since the beginning of the pandemic, and most were over age 55 (3.4
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