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How to Manage Remote Agents

UJET

How can you manage a dispersed team effectively when everyone is remote? Use the Right Technology. Agents start work by signing in , but what other technology do they need? Use Workforce Management and Quality Management Solutions. It’s important that they have access to tools they need to work successfully.

article thumbnail

How to Manage Remote Agents

UJET

How can you manage a dispersed team effectively when everyone is remote? Use the Right Technology. Agents start work by signing in , but what other technology do they need? Use Workforce Management and Quality Management Solutions. It’s important that they have access to tools they need to work successfully.