Remove 2020 Remove call center professionals Remove Personalization Remove Quality management
article thumbnail

How to Manage Remote Agents

UJET

But what if you were used to having your entire team in one office and usually spoke to them in person. How can you manage a dispersed team effectively when everyone is remote? Use Workforce Management and Quality Management Solutions. Use the Right Technology. Data is the best friend of a supervisor.

article thumbnail

How to Manage Remote Agents

UJET

But what if you were used to having your entire team in one office and usually spoke to them in person. How can you manage a dispersed team effectively when everyone is remote? Use Workforce Management and Quality Management Solutions. Use the Right Technology. Data is the best friend of a supervisor.