The Impact of COVID on Contact Centers: from the Experts
Fonolo
OCTOBER 27, 2020
As part of our State of the Contact Center in 2020 Industry Report , we asked industry leaders and influencers what surprised them the most about the pandemic. When looking back at it, we only had about ten days to get all the hundreds of our call center associates home. Keynote Speaker and Official Forbes Coach.
147 
Let's personalize your content