Remove 2020 Remove Brand ambassadors Remove Customer centricity Remove Wait times
article thumbnail

10 Common Customer Service Problems and How to Resolve Them

ProProfs Blog

Fast forward to 2020. Today, it is all about the ‘Age of the Customer’. Businesses have grown more concerned; some may say, even obsessed with how their customers are treated. . It only takes one bad experience for the customer to swear off your business forever. . Improved customer service. And rightfully so. .

article thumbnail

6 Key Factors to Improve Customer Retention

aircall

As simple as this strategy is, it’s proven to be so effective that Ring’s online sales in the United States increased by 180% in December 2020. Meanwhile, giving loyal customers rewards for sharing your content on social media, for example, can also yield huge returns. Train Your Support Team to Improve Customer Retention.