Raise Your Profile! How to Turn Contact Centre Sceptics Into Fans
CSM Magazine
JUNE 10, 2021
In fact, negative connotations still swirl around the contact centre despite the central position it has found itself in since the first quarter of 2020. According to a 2020 Call Centre Helper report , 23.9% One great way to do this is by turning the contact centre team into brand ambassadors. A further 10.2%
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