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A Complete Guide to Session Initiation Protocol (SIP)

Hodusoft

According to market research reports, the global SIP trunking market was valued at around $10 billion in 2020 and is expected to increase to more than $30 billion by 2027, registering a compound annual growth rate (CAGR) of over 12% during the forecast period. As a result, the size of the SIP market is continually increasing.

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Call Center Dialer Software: Optimization Best Practices

NobelBiz

Contact centers play a vital role in today’s business landscape, serving as a primary point of contact for customers to resolve issues, make inquiries, or provide feedback. However, running an efficient and effective contact center requires more than just hiring skilled agents and investing in advanced technologies.