5 Customer Service Tech Trends to Explore at MWC 2018
TechSee
FEBRUARY 12, 2018
Gartner predicts that by 2019, AR, VR and mixed reality (MR) solutions will be adopted in 20% of large-enterprise businesses. AR has been especially beneficial in the technical suppor t domain. Providing the ability to visually overlay instructions and imagery is a game-changer in the efficiency of remote technical support.
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