2018, industry standards and Strategic Value

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2018

industry standards

Strategic Value

Conversations with Clients: Ding Yi (Allen), Ant Financial, Part 2

COPC

SEPTEMBER 9, 2019

the cloud and AI) has made everything possible, and brought the opportunity for a re-establishment of industry standards.”. By the middle of 2018, the average daily volume of self-service was 4.84 the cloud and AI) has made everything possible, and brought the opportunity for a re-establishment of industry standards.

industry standards

industry standards Self service Strategic Value Finance

Client Interview Series: Ding Yi at Ant Financial

COPC

SEPTEMBER 3, 2019

re-establishment of industry standards.”. Forecasting has traditionally been a major challenge for the whole contact center industry, but we have developed an overall forecasting solution with our product and technology teams which makes the most of intelligent data analysis. In 2018, our forecasting accuracy had reached 96%.

industry standards

industry standards Enterprise Technology Self service

Customer Contact Central

Conversations with Clients: Ding Yi (Allen), Ant Financial, Part 2

Client Interview Series: Ding Yi at Ant Financial

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