VocalCom
AUGUST 14, 2017
Using creative ways to train agents, such as gamification or fun offsite activities, helps them foster a team spirit and understand brand goals. According to Gartner, 50% of companies will redirect their investments to customer experience innovations by 2018. Greater employee motivation.
Aspect
OCTOBER 19, 2017
Companies can provide this type of work environment through proper coaching, gamification, and rewards and recognition for a job well done. The survey will remain open until April 15, 2018. Once we get your results we will develop a customized report and you will receive a copy of our 2017 Contact Center Benchmark Report.
JustCall
APRIL 24, 2023
Convoso Overview Convoso is a one-of-a-kind contact center software with an added gamification twist.
Expert insights. Personalized for you.
48 
Let's personalize your content