article thumbnail

Contact Center Software Trends for 2020 – Helping Contact Centers Serve Customers Better

Hodusoft

So, in the case of contact center software, you have good things to look forward to in 2020. Still, these trends point to making life easier for contact centers and helping them to serve customers better and faster. Artificial Intelligence climbs higher AI was there in 2018 and it is here in 2019.

article thumbnail

Top 10 Aircall Alternatives & Competitors in 2023

JustCall

Top 10 Alternatives to AirCall – Choose the Best Call Center Software for your Business JustCall CloudTalk Nextiva Twilio 8×8 Freshdesk Talkdesk Five9 RingCentral OpenPhone 1. JustCall Overview JustCall is a VoIP business phone system and contact center software. 5 Capterra– 4.4/5 5 Capterra– 4.4/5