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Three ways to improve your digital customer experience in 2019

Maru Group

FEBRUARY 11, 2019

of all UK retail purchases in December 2018. The latest Maru/edr Retail Digital Customer Experience Benchmark report from uncovers digital best practice for 2019. For example, New Look’s social media contact scored an impressive 11% higher than their email contact. .

Customer Experience 40
Customer Experience Benchmark Social media contact Best practices 40
article thumbnail

Three ways to improve your digital customer experience in 2019

Maru Group

FEBRUARY 11, 2019

of all UK retail purchases in December 2018. The latest Maru/edr Retail Digital Customer Experience Benchmark report from uncovers digital best practice for 2019. For example, New Look’s social media contact scored an impressive 11% higher than their email contact. Download your copy.

Customer Experience 40
Customer Experience Benchmark Social media contact Best practices 40
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