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Call Center Software: How to Choose the Best Software (Tips & Best Practices)

Callminer

In this guide, we’ll help you make more informed buying decisions by describing the various types of call center software, offering expert tips and guidance for choosing the best software solutions for your needs, as well as best practices for utilizing and implementing your call center software suite. Social media.

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How to Increase Product Adoption Rates: Tips for SaaS Enterprises

Totango

Once you learn how to increase product adoption rates, customers often become brand evangelists who tell their friends, family and social media contacts about your product. Customer success platforms incorporate adoption best practices and make it easier to implement your engagement strategies.

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Three ways to improve your digital customer experience in 2019

Maru Group

The latest Maru/edr Retail Digital Customer Experience Benchmark report from uncovers digital best practice for 2019. For example, New Look’s social media contact scored an impressive 11% higher than their email contact. . Retail Digital Experience Benchmark 2019.

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Three ways to improve your digital customer experience in 2019

Maru Group

The latest Maru/edr Retail Digital Customer Experience Benchmark report from uncovers digital best practice for 2019. For example, New Look’s social media contact scored an impressive 11% higher than their email contact. Retail Digital Experience Benchmark 2019. Download your copy.