2018 Benchmark Best practices Social media contact 
Maru Group
FEBRUARY 11, 2019
Results and Insight from Maru/edr’s Retail Digital Customer Experience Benchmark report. of all UK retail purchases in December 2018. Retail Digital Experience Benchmark 2019. The latest Maru/edr Retail Digital Customer Experience Benchmark report from uncovers digital best practice for 2019.
Maru Group
FEBRUARY 11, 2019
of all UK retail purchases in December 2018. Retail Digital Experience Benchmark 2019. The latest Maru/edr Retail Digital Customer Experience Benchmark report from uncovers digital best practice for 2019. For example, New Look’s social media contact scored an impressive 11% higher than their email contact. .
Expert insights. Personalized for you.
40 
Let's personalize your content