2018 Best practices Chatbots Strategic Value 
ChurnZero
JANUARY 4, 2019
So, without further ado, here are twenty-two trends, best practices and predictions for the year ahead. As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. More and more, customers are seeking out companies that share their values.
ChurnZero
JANUARY 4, 2019
So, without further ado, here are twenty-two trends, best practices and predictions for the year ahead. As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. More and more, customers are seeking out companies that share their values.
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