CX Trends You Need to Watch in 2018 [White paper]
Fonolo
JUNE 14, 2018
2018 is game time. In 2018, becoming a winning company with a devoted fan base is no easy feat. Put your hands firmly on the controls and press ‘Start’ on the top CX trends you need to be watching in 2018. It: Frees up agents’ time by resolving minor inquiries that may not require human interference.
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