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How LotteON built a personalized recommendation system using Amazon SageMaker and MLOps

AWS Machine Learning

Recommendation model using NCF NCF is an algorithm based on a paper presented at the International World Wide Web Conference in 2017. The data preprocessing batches were created by writing a shell script to run Amazon EMR through AWS Command Line Interface (AWS CLI) commands, which we registered to Airflow to run at specific intervals.

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Augmented Reality Remote Assistance – The Complete Guide

TechSee

He calls technical support; the agent asks a series of questions. Some examples: Technical Support : Agents can use AR remote assistance to more quickly identify and resolve common technical issues by visually guiding the customer through the steps. How does augmented reality remote assistance work?

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Boost Business and Customer Loyalty With Multilingual Customer Service

ProProfs Blog

Do you contact customer service vs. technical support ? Amazon’s VP of International Marketplaces and Retail Eric Broussard stated a quarter of the global revenue generated by sellers on Amazon in 2017 came from cross-border sales. This may also contain customer service scripts. 4: Getting the Product Right First.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Lithium is a privately held company headquartered in San Francisco, and was named a Leader in The Forrester Wave: Social Media Management Solutions, Q2 2017. Customers appreciate: Frictionless customer service through peer-to-peer support, self-service and social care.