AI-Human Hybrid – The Right Customer Service Chatbot Solution at The Right Time
TechSee
APRIL 17, 2018
With all the AI hype in 2017, the customer service industry expected smart machines to truly transform the customer experience. The path to the future of efficient AI in customer service is collaborative – today, humans and AI-based customer service chatbots can collaborate to maximize interactions with customers.
Let's personalize your content