Survey Shows Call-Back Deployments Have Doubled in Some Regions
Fonolo
MAY 14, 2019
We also see it in survey results such as this one from Contact Babel last year. We just received an early copy of a new report, by Ryan Strategic Advisory, that surveyed 491 enterprise executives who had decision-making authority of their company’s contact centers. About the Survey. This Call Center Reduced Abandon Rates by 62%.
Let's personalize your content