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What Is Inside Sales And How Does It Differ From Telemarketing?

CrazyCall

The world of sales has been changing over the past few decades. With the growth of new software and technology, new types of sales processes have come into play. One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales.

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150+ Revealing Customer Service Statistics for 2022

Fonolo

52% of all customer service engagements around the world in 2017 began online. In 2017, 64% of Americans contacted some form of customer service. 34% of sales and marketing leaders believe that artificial intelligence will cause the biggest improvement in customer experience. The State of Customer Service in Statistics.