DMG Consulting
NOVEMBER 29, 2017
Poised for rapid growth and success, untapped revenue potential in the tens of billions. DMG estimates that the revenue size of the cloud-based contact center infrastructure market was at least $2.8 billion (excluding carrier revenue) as of the end of 2016. 11/30/2017. This represents only 11.4%
DMG Consulting
MAY 15, 2018
MARKET BENEFITS AND POTENTIAL. As of the end of 2016, DMG estimates that the revenue size of the cloud-based contact center infrastructure market (excluding carrier revenue) was at least $2.8 Given that this represents only 11.4
Avaya
MAY 24, 2016
billion in 2016 , to $41.5 Why is the market potential so huge? And this is 2016. In my experience, most businesses that are making analytics an urgent investment are doing so because they want to be better positioned to (1) compete more successfully and (2) grow their business to increase revenue potential.
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