DMG Consulting

NOVEMBER 29, 2017

Poised for rapid growth and success, untapped revenue potential in the tens of billions. Who: DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services. billion (excluding carrier revenue) as of the end of 2016. 11/30/2017.

Consulting 48

Consulting Consulting Contact Center Marketing 48

DMG Consulting

MAY 15, 2018

MARKET BENEFITS AND POTENTIAL. As of the end of 2016, DMG estimates that the revenue size of the cloud-based contact center infrastructure market (excluding carrier revenue) was at least $2.8 This is where artificial intelligence, machine learning, natural language understanding, and analytics come in.

contact center solutions 59

contact center solutions Cloud contact Contact Center Revenue potential 59

Avaya

MAY 24, 2016

Depending upon what you read, who you follow, the Business Intelligence and Analytics (BI&A) market is valued anywhere from $16.9 billion in 2016 , to $41.5 Why is the market potential so huge? What is making analytics the new in-crowd? What is making analytics the new in-crowd? And this is 2016.

Analytics 40

Analytics Enterprise Interactive Voice Response Revenue potential 40