Remove 2016 Remove Interactive Voice Response Remove Upselling Remove voip
article thumbnail

Spotlight on Phone.com: Small Can be Beautiful for Hosted UC - but it's Big Too

Jon Arnold

By nature, cloud is a business of scale, and the upsell opportunities are far greater as the size of end customer gets larger. Census Bureau statistics (as of December 2018), in 2016 there was just shy of 6 million firms, with total employment of 126.8 Back then, there were plenty of VoIP providers, and it was still a growth market.

voip 67