The future of Co-browsing: 5 Trends to Watch
TechSee
JUNE 5, 2018
trillion hours in 2016 — a year-over-year app engagement increase of over 50 percent. According to a 2018 survey , 15% of Americans say they have used a chatbot to interact with a company in the prior 12 months, and Gartner projects that more than 85% of all customer interactions will be managed without a human by 2020.
Let's personalize your content