Beyond Philosophy
OCTOBER 29, 2015
They are upgrading the stock and forecasting a positive turning point the brand by the 4th quarter. Morgan Stanley upgraded LULU , predicting that the stock will continue its success in earnings for 2016. First, that listening to the Voice of the Customer (VOC) is an important part of your brand strategy.
Comm100
JANUARY 14, 2016
In recent years, consumers have placed greater importance on the quality of customer service than on the price and quality of products alone. As we enter 2016, it appears that this consumer behavior trend will continue through 2016 and beyond. These days, consumers expect easy access to customer service in every way possible.
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LiveChat
MARCH 6, 2018
Easier said than done, there are many online businesses that are working round the clock to provide the best customer experience. While there are several reasons behind this, the most crucial one is a clear lack of a customer-centric website. The connection between customer loyalty and mission statement can’t be ignored.
NICE inContact
AUGUST 25, 2016
The traditional contact center organization has the greatest opportunity to transform its silos into the enterprise epicenter for customer interaction. Capabilities such as automation, analytics, workflow and verification have the ability to transform agent, customer and enterprise operations. Register today !
Totango
AUGUST 8, 2019
Imagine if you could give your customers that “day 1” feeling of excitement and potential throughout the entire customer journey. That’s the goal Amazon CEO Jeff Bezos has for his customers. He believes customers desire “something better” and that your business needs to provide that kind of continued value. Reduce churn.
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