This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove 2016 Remove Agent burnout Remove Analytics Related Topics
Call flow Coaching contact center solutions Best practices Employee engagement Scripts Sales SaaS Contact Center Self service More Related Topics >
article thumbnail

Unveiling the Next Era of Customer Experience: JustCall Takes the Stage at CCW in Las Vegas

JustCall

MAY 23, 2023

During this session, you will learn how AI-powered coaching, guidance, and sentiment analysis along with integration and analytics, can help engineer better conversations. With 100+ phone system integrations, JustCall ends agent burnout and initiates smarter workflows.

Customer Experience 52
Customer Experience Agent burnout SaaS Contact Center 52
article thumbnail

Is the Contact Center a Good Career? Tenured Agents Say Yes

Balto

FEBRUARY 6, 2023

How to Battle Contact Center Agent Burnout. Retrieved February 7, 2023, from [link] Smith, M. 2022, March 4). Remote and hybrid jobs are attracting 7 times more applicants than in-person roles. Retrieved February 7, 2023, from [link] Toister, J. Toister Performance Solutions. Retrieved February 7, 2023, from [link] Wigert, B.

Contact Center 52
Contact Center Coaching Surveys Scripts 52
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 52,000+ Insiders by signing up for our newsletter

About
Webinars
Awards
About
Editions
Webinars
Awards
Editions
Topics
LinkedIn Twitter
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024