The Omnichannel Contact Center: A Guide for 2020 (with Actionable Tips)
Serenova
JUNE 24, 2020
Omnichannel Contact Centers: the Why and How in 2020. Omnichannel contact centers are contact centers that provide superior customer service experiences that keep people coming back. What Is the Difference Between a Multichannel Contact Center and an Omnichannel Contact Center? Contact us for a demo to see CxEngage in action.
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