2014, Customer centricity, Employee engagement and Time management

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

2014

Customer centricity

Employee engagement

Time management

Five Proven Ways to Increase Your ROI, By the #1 Attraction on Trip Advisor

Beyond Philosophy

OCTOBER 24, 2014

Downie believes that you get the “right people, and you train them to do things at the right time and in the right way,” and then let them do it. Too many times, management creates hurdles to this and upsets the Experience along the way. 1 Attraction ” on Thursday, October 30th, 2014. I couldn’t agree more.

Customer emotions

Customer emotions Employee engagement Customer centricity Customer retention

Customer Experience Professionals: Why We Do What We Do

ijgolding

NOVEMBER 17, 2016

BM: Generally, the customer engagements I’m proudest of are those where the value of becoming more customer-centric has been amply demonstrated and I’ve “converted” sceptics within the company. What are among your most proud CX accomplishments? KS: Becoming the CX professional I am today didn’t just happen overnight.

Customer Experience

Customer Experience Customer centricity outsourcing B2B

Webinars

Manual Call Reviews? There's a Better Way!

MORE WEBINARS

Customer Contact Central

Five Proven Ways to Increase Your ROI, By the #1 Attraction on Trip Advisor

Customer Experience Professionals: Why We Do What We Do

Webinars

Stay Connected