2014 Call center experience call center software Coaching 
aircall
JANUARY 24, 2022
This percentage compares with only 67% in 2014. Call centers that ensure strong customer engagement and support implement when they use the advantages of a cloud-based phone system and call center software. Here’s how the right software solutions can take your call center from good to great.
Talkdesk
JULY 8, 2016
Since its release in 2014, Slack has become a force to be reckoned with. Talkdesk Product Manager Alex Willen and Slack Account Manager Jesse Elliott discussed Slack’s new functionalities as relates to phone support teams in our webinar “Using Slack to Reinvent the Call Center Experience.” Here’s how: 1.
Expert insights. Personalized for you.
126 
Let's personalize your content