How to Recession-Proof Your Contact Center, According to 360+ Executives
Balto
AUGUST 3, 2022
We asked our respondents how much they agreed with the following statements on a scale of 1-5: Great service is the best way to build customer loyalty Great service is less important than solving a customer’s problem as quickly as possible Anything other than self-service support for customers ends up being a drain on customer resources.
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