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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

AUGUST 1, 2017

Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Launched in 2013, Zingtree has helped over 15,000 organizations streamline support, engage with customers, and more. Bill Dettering.

Contact Center 334
Contact Center Call Center Average Handle Time Real estate 334
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Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

NOVEMBER 22, 2023

In this session, learn how to build your first generative AI application with key services such as Amazon Bedrock. Additionally, SaaS providers need scalable and cost-effective ways to serve hundreds of models to their customers. Since 2013 he has helped AWS customers adopt AI/ML technology as a Solutions Architect.

Engineering 117
Engineering Best practices APIs Government 117
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