Remove 2013 Remove call center software Remove Customer emotions Remove Wait times
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6 Key Factors to Improve Customer Retention

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In 2013, an inventor named Jamie Siminoff appeared on the hit TV show, Shark Tank , hoping to land an investor for his company. He pitched his idea for a video doorbell, called Ring, and investors promptly rejected him. Many look to the company for ways to improve customer retention. Reduce Wait Time by Channel .