Unleashing Agent Retention in Contact Centers: Top Experts Reveal Secrets
CX Global Media
JULY 12, 2019
Shawna Fuller Director of Customer Service/Corporate Sales, GiftTree. About Shawna Fuller : I have been with GiftTree for 15 years as Director of Customer Service and B2B Sales. For many, managing morale and employee engagement in a contact center is a complete mystery. EXPERT SESSION – Unleashing Agent Retention.
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