Remove 2011 Remove Blog Remove contact center solutions Remove Virtual Agent
article thumbnail

Contact Center Technologies 2017: find out what 23 experts say

RichCall

We won’t just talk about the trends, what you are reading now is an overview of opinions of respected contact centers experts, so even, if you doubt any of them, you may want to listen to opinions from several of them about the technology that interests you. Lutz Remmers , Operations Director for Call Center de Mexico.