ClearAction

OCTOBER 25, 2022

Success factors for Align and Embed maturity levels are your methods for facilitating automatic CX excellence: Ask: how you collect customer insights sets the stage for how customer-centric you run your business. Absorb: how you share CX insights shapes managers’ absorption of keys to customer-centric management.

Journey mapping 71

Journey mapping Customer centricity Accountability Metrics 71

JustCall

JANUARY 19, 2023

5 JustCall Pricing Plans Standard – $24 per user, per month, billed annually Premium – $48 per user, per month, billed annually Custom – On request Why Use JustCall as an Alternative to VoIP? Access to quality support with a customer-centric approach. 5 Capterra– 4.1/5 5 TrustRadius– 8.1/10 10 GetVoIP– 4.5/5

voip 52

voip CRM Interactive Voice Response Enterprise 52

ClearAction

NOVEMBER 16, 2023

Voice of Customer Maturity Today Since the 2009 global economic downturn, companies have invested heavily in enterprise feedback management. However, these groups are a percentage of your customer base by definition, since their identification is based on survey response rates. This is how customer-centricity is built.

B2B 62

B2B Feedback B2C Enterprise 62