Revation Systems

JANUARY 2, 2020

Jumping into 2020, it’s important to evaluate the changes and progress the healthcare industry has made over the last 10 – 20 years thanks to various advancements in technology. For more than five years, wearable healthcare technology has become much more prevalent. More Than Just Activity Tracking. Predict & Prevent.

Technology 62

Technology Healthcare contact center solutions Contact Center 62

NICE inContact

JULY 13, 2016

Our customer, Hoveround Corporation , a leading provider of power chairs, electric scooters and other mobility solutions, chose inContact for its inbound contact center solution in 2009. How WFO can deliver efficiencies, and improve scheduling of the right skills for the right situations.

Customer Experience 48

Customer Experience Contact Center contact center solutions Personalization 48

Avaya

JANUARY 9, 2017

Calls fielded by the hotline staff have grown steadily to an estimated 691,000 since Christmas 2009. It’s all made possible by Avaya Customer Engagement technology , the leading contact center solution in the market (shameless company plug!). Most kids were surprised that they actually got to talk to a live person!

Government 45

Government contact center solutions Contact Center Marketing 45