2009 Consulting Customer Experience industry standards 
SmartKarrot
FEBRUARY 15, 2022
Adam Toporek is a globally-recognized keynote speaker on customer experience. He is known for his ability to help firms reimagine their customer care. He is the owner of CTS Service Solutions, a customer experience firm that grew out of his blog ‘Customers That Stick.’ Here is the list for you – 1.
ShepHyken
OCTOBER 5, 2018
Their intuitive shopping interface, wide selection, one-click ordering, and fast shipping have become the industry standard. New Direct-to-Consumer companies are flourishing by focusing on building strong relationships with their customers that they own directly, bolstered by better experiences.
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