Playvox

NOVEMBER 21, 2022

UserVoice popularized the concept in 2008, but now there are many providers of idea management software, used by companies like Spotify , Airbnb , and Microsoft. A solution like Playvox Customer AI is a comprehensive way of assembling and analyzing customer feedback for themes and sentiment at scale.

Engineering 52

Engineering Feedback Customer centricity Management 52

NobelBiz

FEBRUARY 22, 2023

Naturally, the best approach to maintain an exceptional level of service is to serve customers through a contact center. Customer feedback is one of the most important factors in a company’s ability to achieve its goals by making the required modifications and improvements. And really embodies your contact center vision.

Call Center 52

Call Center Customer Service Brand ambassadors Average Handle Time 52

NobelBiz

MAY 17, 2022

Naturally, the best approach to maintain an exceptional level of service is to serve customers through a contact center. Customer feedback is one of the most important factors in a company’s ability to achieve its goals by making the required modifications and improvements. And really embodies your contact center vision.

Call Center 52

Call Center Customer Service Brand ambassadors Average Handle Time 52