Helpware

JULY 14, 2017

This level of transparency will turn your customers into brand ambassadors which, in turn, will translate to more revenue. Wufoo has pioneered this idea in 2008. For example, in 2008, when the recession first started, Starbucks had to get creative. Take a company called WooThemes as an example.

Customer Service 40

Customer Service Brand ambassadors Customer Support Wait times 40

NobelBiz

FEBRUARY 22, 2023

For example: Long average wait times can have a variety of causes, including insufficient motivation or productivity among agents. For example : Imagine calling a customer service and having to repeat, your name, information and nature of your problem. times longer. How to solve it? In the medium run, this strategy may be disastrous.

Call Center 52

Call Center Customer Service Brand ambassadors Average Handle Time 52

NobelBiz

MAY 17, 2022

For example: Long average wait times can have a variety of causes, including insufficient motivation or productivity among agents. For example : Imagine calling a customer service and having to repeat, your name, information and nature of your problem. times longer. How to solve it? In the medium run, this strategy may be disastrous.

Call Center 52

Call Center Customer Service Brand ambassadors Average Handle Time 52