Remove 2008 Remove Blog Remove Consulting Remove Customer advocacy
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The importance of customer culture – an interview with Chris Brown

ijgolding

In pledging to my campaign, five wonderful people were rewarded with an interview feature on my blog – what you are reading is the second of the five ( you can read the first – an interview with James Dodkins – here ). I became a marketing consultant!! Is it really possible to measure customer culture?

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Talkdesk CX Tour London: Preview with Adrian Swinscoe

Talkdesk

Spent a few years doing some general consulting work. But, and then around about, sort of, 2008, 2009 I thought, well if I’m going to make a fair go of this idea of being independent, then I can see the way the market was developing. Just general stuff to start with. And that got really boring very quickly.