Netomi

JANUARY 5, 2022

Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

ijgolding

MARCH 7, 2016

Even though Sir Philip wrote off over £200 million of debt, poor Christmas sales and ever growing rent bills have almost pushed the business over the edge. The moral of all of these stories can be summed up as follows: Ensure your business remains relevant at all times – now and in the future. The question is why?

Morale 64

Morale Customer Experience Customer centricity Marketing 64

Comm100

OCTOBER 17, 2017

This blog post will show you exactly why social media customer service is so important, and how social media support can help take your business into the future of customer care. Free Download] 120+ Ready-to-Use Live Chat Scripts for Both Sales and Customer Service. Win New Fans.

Customer Service 50

Customer Service Customer Care Feedback Surveys 50