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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Most call centers struggle with efficiency at one time or another. And because efficiency is directly tied to minimizing overhead costs in the call center, it’s a prominent challenge. Find out what you can do today to boost efficiency and improve call center performance by reading our pros’ responses below.

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QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

Prior to joining the QCS team, Steve Korn racked up more than 40 years in the call center industry. From managing various client inhouse telemarketing centers for both B2B and B2C businesses, to starting multiple outsourced telemarketing companies, Steve’s experience runs the gamut. and Canada.

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Top 10 Magicjack Business Alternatives & Competitors In 2023

JustCall

magicJack is a cost-effective VoIP provider that launched around 2007 – using this, you can make phone calls via an internet connection instead of phone lines. per user, per month Ooma Enterprise Call Center – $49.99 What is magicJack? magicJack is commonly used as a home phone. Ooma is easier to set up and use.