article thumbnail

Predict football punt and kickoff return yards with fat-tailed distribution using GluonTS

AWS Machine Learning

For evaluation, we kept the metric used in the Kaggle competition, the continuous ranked probability score (CRPS) , which can be seen as an alternative to the log-likelihood that is more robust to outliers. We also used the Pearson correlation coefficient and the RMSE as general and interpretable accuracy metrics.

article thumbnail

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Metrics, Measure, and Monitor – Make sure your metrics and associated goals are clear and concise while aligning with efficiency and effectiveness. Make each metric public and ensure everyone knows why that metric is measured. Jeff Greenfield is the co-founder and chief operating officer of C3 Metrics.

article thumbnail

Brand Move Roundup – May 18, 2020

C Space

Some companies have been presenting their financial results using a new customized metric they are calling ebitdac: earnings before interest, tax, depreciation, amortization – and coronavirus. ” Healthtech company Zocdoc was founded in 2007, and primarily offered a service for booking doctor’s appointments online.