25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
This will improve campaign performance overall including agents’ service levels. With built-in analytics and reports, managers can track agent performance to improve effectiveness all around. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Scott Nazareth.
Let's personalize your content