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Spotlight on Phone.com: Small Can be Beautiful for Hosted UC - but it's Big Too

Jon Arnold

This segment alone accounts for some 67 million employees, and that represents 53% of the total U.S. In short, the bottom end of the SMB market – under 20 – accounts for 88% of all firms, but only 17% of all employees. Their namesake is reasonably accurate, and when Phone.com started out in 2007, hosted telephony was the business.

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The 9 Best Email Support Ticketing Systems 2020 – Reviews & Comparison

Comm100

And with a wide host of integrations, it is easy to hook Comm100 up to your CRM without having to transfer any data. The system has a plethora of different integrations through their library of pre-built integrations such as SalesForce, or if you have any self-hosted reporting does then you can integrate directly through the Comm100 API.”

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How to Improve Customer Service – A Complete Guide of Tools, Tech & Tips

Comm100

This includes basic customer demographic details such as geographic location and account information but can also reveal much more. Service Hub is designed to be easy to use and connect with HubSpot’s CRM platform to provide more authentic service that puts the customer first. Founded: 2007.