2006, Coaching and Customer centricity - Customer Contact Central

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2006

Coaching

Customer centricity

How to Hire Right in Contact Centers: Top Experts Reveal Secrets

CX Global Media

JULY 8, 2019

Now, Lance leads B2B and B2C customer care, global CX and insights, engagement, and customer-centric culture transformation organization-wide. Watch Lance as he reveals the foundation of how he and his team made the contact center an honored guest at the table and how they became a culture catalyst for customer centricity. .

Contact Center

Contact Center Education Coaching B2B

Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

FEBRUARY 21, 2018

Jonathon is a sought-after public speaker and regularly speaks about customer success, customer-centric user experiences and cloud technologies throughout North America. Jonathon is a key contributor to Versature’s success and growth from zero to over 7000 subscribers and MSP partners from coast to coast.

call center software

call center software Call Center Contact Center Analytics

Webinars

Manual Call Reviews? Theres a Better Way!

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How to Hire Right in Contact Centers: Top Experts Reveal Secrets

Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Webinars

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