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How to Improve Customer Service – A Complete Guide of Tools, Tech & Tips

Comm100

NOVEMBER 13, 2022

Another of the growing customer service technology trends has seen a rise in chatbots and automation. Thanks to improvements in AI and automation technologies, chatbots can now handle as much as 80% of customer needs. Canadian Blood Services introduced Comm100 AI Chatbot with this goal: .

Customer Service 72
Customer Service Chatbots Best practices Surveys 72
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What Are Some Examples of Unified Communications?

JustCall

MARCH 10, 2023

Reliable Communication Channels Dropped calls and service interruptions due to poor server performance affect your customer and reputation. Look for a service provider offering high uptime in their service level agreement. Skype has been mainly serving customers in industries such as IT services and computer software.

voip 40
voip Enterprise Government Analytics 40
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