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CX FORUMS: 2018 Key Note Speakers

Livepro

Topic: ‘Engaging the team on the Balanced Score Card through Gamification’. Paul has received a number of awards for customer service excellence including ‘best practice in manufacturing’ from the Victorian Government. Luke Jamieson | Head of Service Centre at First State Super. Since joining COPC Asia Pacific Inc.

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The 9 Best Email Support Ticketing Systems 2020 – Reviews & Comparison

Comm100

It’s intuitive and designed so well for managing customer support tickets” Freshdesk also gets points for its gamification features that help increase agent productivity. Founded in 2006 at MIT, Hubspot was created to help give businesses access to inbound marketing tools. 4.4 / 5 (Capterra). 4.51 / 5 (Software Advice).