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JustCall Ranks 8th At The Deloitte Tech Fast 50 India 2020 Awards

JustCall

The Deloitte Technology Fast 50 India program was launched in 2005. Interactive Voice Response (IVR). Moreover, JustCall also provides the IVR feature with interactive caller menus. Previously, JustCall ranked 5th in 2019 Deloitte Technology Fast 50. About Deloitte.

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The Growing Importance of User-Centric Design: A Q&A With Susan Hura, Director of Conversational Design Services

Interactions

From academia to consulting, she has been helping both individuals and companies realize the value of conversational solutions for over 20 years. In 2005, I started working as an independent consultant, doing both conversational design and evaluations, including usability testing and user research.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Our solution, VIA Contact Centre, is actually an adapted form of Skype for Business that offers added benefits to the contact center like call recording, smart agent selection, and interactive voice response – the latter is particularly useful as it negates the need for switchboards entirely. James Pollard. Markus Linder.